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Fix Samsung Screen Fingerprint Issue


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Samsung announced how to fix Samsung Screen Fingerprint Issue. Fingerprint Recognition Issue became the rope in neck of Samsung and people are considering this is a bug in software/hardware but the reality is opposite to it.

Recently, Samsung introduced on screen fingerprint scanner in Samsung Galaxy Series. This was one of the major reasons for attraction to android mobile users. It was a great opportunity for Samsung to create a challenging environment for its competitors. Somehow, it creates a negative impact on Samsung image due to the Fingerprint Recognition Issue.

Samsung reacted proactively after thousands of complaints from Samsung Galaxy Series users about the Fingerprint Recognition Issue. This issue was creating a bad image of Samsung in the market. The reason for this issue was not any software/hardware. The main reason was screen protectors/ bad quality tempered glass. To prevent any further issues, Samsung advise that Galaxy Note10/10+ and S10/S10+/S10 users to remove the covers/ screen protectors.

Samsung has shared 3 easy steps to fix on screen Fingerprint Recognition Issue.

3 Steps To Fix Samsung on Screen Fingerprint Recognition Issue

  1. Remove on the screen protector.

    Samsung On screen Protector Remove
    Samsung On screen Protector Remove
  2. Delete all previous fingerprints

    Remove Old FingerPrint
    Remove Old Fingerprint
  3. Register New Fingerprints

    Re-Register Fingerprint
    Re-Register Fingerprint

Samsung Advice

If you currently use front screen protective covers, to ensure optimum fingerprint scanning. please refrain from using this cover until your device has been updated with a new software patch.

Samsung Software update

A software update is planned to be released as early as next week, and once updated, please be sure to scan your fingerprint in its entirety, so that all portions of your fingerprint, including the center and corners have been fully scanned. This update will enhance the functionality of the fingerprint scanner and the user will able to use screen protectors again.

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